East Meets Dress is an amazing company run by the most amazing women.
I chose the Celeste dress with customization/bespoke option. I wanted a white halter mermaid dress with a gold phoenix embroidered appliqué.
I absolutely love my dream gold Phoenix wedding dress. It was a long journey and I am grateful they worked with me so patiently to help me the design the perfect dress for my wedding. They have the utmost attention to detail and superb customer service. I normally just go with the flow, bite my tongue, and accept a product even if I’m not 100% satisfied with it. I’m not a complainer and that has led to me being unhappy with many of my purchases. East Meets Dress was so attuned to my needs and happiness and wouldn’t accept my halfhearted acceptance of the first dress design mockup. They kept pushing me to achieve 100% satisfaction and happiness until we found the perfect gold Phoenix appliqué for my dream wedding dress. I have never heard of a company so accommodating and caring. And they didn’t charge me any extra for the inconvenience I put them through. They deserve a reward for excellent customer service and dress design.